Help & FAQs
Questions we hear at the counter
Straight answers about ordering plastic chairs, tables, storage and more from Adarsh Plastics: delivery across India, cash on delivery, 7-day returns, product care and bulk orders. Can't find yours? Call or WhatsApp the counter.
Choose your product, pick the colour or size, and tap Add to cart. At checkout, enter your delivery address and pin code, then pay online or choose cash on delivery. You'll get an order confirmation by SMS, WhatsApp or email straight away.
You can pay by UPI (Google Pay, PhonePe, Paytm), debit or credit card, net banking or cash on delivery on eligible orders. Every option you can use for your order is shown at checkout.
Yes, cash on delivery is available on eligible orders across India. Choose Cash on delivery as the payment option at checkout and pay when your order arrives.
Yes. Payments go through a secure, encrypted checkout, and we never see or store your card details. If a payment fails but money is deducted, it is usually reversed by your bank automatically. Contact us with your order details if it isn't.
Yes, any time before it is dispatched, free of charge. Address changes are also possible before dispatch. Call or WhatsApp us on +91 70191 29985 with your order ID. Once an order has shipped it can't be cancelled, but you can return it after delivery under our return policy.
Yes. We deliver to serviceable pin codes across India, from Hubballi and the rest of Karnataka to every major city. Enter your pin code at checkout to confirm delivery to your address. Some remote areas may not be serviceable for very bulky items.
Orders are usually dispatched within 1–3 business days (not counting Sundays and public holidays) and delivered in 3–10 business days, depending on your location and the product. Large, bulky or made-to-order items can take a little longer. Your estimated delivery date is shown at checkout.
Delivery is free on orders above ₹999. Below that, the delivery charge depends on the weight, size and your location, and it's always shown at checkout before you pay. Very large items may have an extra freight or handling charge, which is also shown before payment.
As soon as your order is dispatched, we send you the tracking details by SMS, WhatsApp or email. Open the tracking link to see where your parcel is. If you haven't received it within 3 business days of ordering, message us with your order ID.
Bulky items are delivered to the address you gave at checkout. Please make sure someone is available to receive them and that there's access by stairs or lift. Most items come packed flat or ready to use, so they're easy to carry in.
The delivery partner will make reasonable attempts to deliver. If delivery fails because the address is wrong, nobody is available or the parcel is refused, a redelivery charge may apply. Keep your phone handy on the delivery day so the courier can reach you.
Most products can be returned within 7 days of delivery. The item must be unused and unassembled, in its original packaging, with all tags, parts and accessories. A different return window applies only if it's stated on the product page.
Report it within 48 hours of delivery with clear photos or a video of the product, the packaging and the shipping label. If the outer box looks damaged, point it out to the delivery person too. Once we've checked it, we'll send a free replacement, repair it or give you a full refund.
Call or WhatsApp us on +91 70191 29985 with your order ID and the reason for the return. Once it's approved, we'll tell you whether we'll arrange a pickup or you need to send it back. Pack the item securely in its original packaging with all parts.
Custom-made or made-to-order products, clearance and sale items, furniture that has been used or assembled, and anything marked non-returnable on its product page can't be returned unless it arrived damaged or defective.
We check the returned item once it reaches us and let you know the outcome. Approved refunds go back to your original payment method within 7–10 business days.
For COD orders, we refund to your bank account or UPI ID. Share the details with us once your return is approved, and the refund is sent within 7–10 business days.
If the return is because of our mistake (a damaged, defective or wrong item), we cover it. For change-of-mind returns, the return shipping is paid by you, and the original delivery charge isn't refunded.
Yes, within the 7-day return window, as long as the colour or size you want is in stock. The product needs to be unused and in its original packaging. Message us with your order ID to arrange the exchange.
Our chairs, tables, stools, cabinets and planters are moulded from virgin plastic, not recycled scrap. That makes them stronger, longer-lasting and more even in colour. The exact material for each product is listed under Specifications on its page.
It depends on the model. Where we've tested it, the weight capacity is listed under Specifications on the product page. For heavy daily use, cafés or events, choose a chair with arms and a thicker frame, or ask us to recommend one.
Most of our chairs, tables and planters are made for indoor and outdoor use. Plastic doesn't rust, rot or swell in the rain. Products with UV protection say so on their page. To keep colours bright for longer, store furniture under shade or a cover when you're not using it.
Many of them are, especially our armless and café chairs, which stack neatly to save space at home, in cafés and at events. If a chair is stackable, it says so on the product page.
It depends on the product. Where a manufacturer's warranty applies (for example 1, 3 or 5 years on selected items), it's listed on the product page under Specifications. Damage from misuse, fire or sharp impact isn't covered.
Most chairs and stools come ready to use. Some tables, cabinets, racks and trolleys come flat-packed with easy DIY assembly, with simple instructions included. Each product page tells you whether assembly is needed.
We photograph products in natural light, but every screen shows colour a little differently, so the shade may vary slightly. If colour matters, WhatsApp us on +91 70191 29985 and we'll send you a real photo of the product.
Wipe them with mild soap and water and a soft cloth, rinse, and let them dry. For dust outdoors, a quick hose-down works well. Avoid harsh chemicals, steel scrubbers and abrasive powders, which can scratch and dull the surface.
Make a paste of baking soda and water, rub it gently onto the stain with a soft cloth, then rinse. For marks from tea, oil or food, clean them as soon as you can so they don't set. Don't use bleach or solvents, as they can discolour the plastic.
Keep it away from direct heat such as stoves, heaters or fire. Store it under shade or a cover when you're not using it, and don't stand on chairs or overload shelves beyond their weight limit. Lift furniture when moving it rather than dragging it across rough floors.
Yes. Housing societies, cafés, restaurants, hotels, event and wedding planners, schools, offices and resellers get trade prices on bulk orders of chairs, tables, stools, dustbins and more. Send us a bulk enquiry with the products and quantities you need, and we'll reply within 1 working day.
There's no fixed minimum. Trade pricing depends on the products and quantities, and you can mix different items in one order. Tell us what you need by phone, WhatsApp on +91 70191 29985 or our bulk enquiry form, and we'll send you a quote.
Yes. For factories, warehouses, workshops, hospitals and housing societies we supply wheeled and manual industrial dustbins, FPO parts storage bins, heavy-duty plastic pallets and insulated ice boxes, in single units or bulk quantities.
Yes. We deliver bulk orders to any serviceable address, including venues, sites and offices. Delivery charges and timing for large quantities are confirmed in your quote, so you know the full cost before you order.
Our store is at Ankush Arcade Building, Station Road, beside Shringar Theatre, Hubballi, Karnataka 580020. You can see chairs, tables, storage and more in person, and our team will help you choose.
We're open Monday to Saturday, 10am to 7pm, and closed on Sundays and public holidays. Online orders can be placed any time, day or night.
Call or WhatsApp us on +91 70191 29985 between 10am and 7pm, Monday to Saturday. For order questions, keep your order ID ready so we can help faster.
Adarsh Plastics is a home and lifestyle brand from Hubballi, Karnataka, serving families and businesses since 1998. We make everyday plastic furniture and home essentials that are durable, practical and fairly priced, and we now deliver them across India.
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